We may share your personal information with any member of our group, which means our subsidiaries, and holding company of us and its subsidiaries, in each case as defined in section 1159 of the UK Companies Act 2006 and in the good faith belief that such action is necessary to.
If we are under a duty to disclose, or share, your personal data to comply with any legal obligation, or to enforce or apply our terms of use or terms and conditions of supply and other agreements, or to protect the rights, property, or safety of our employees, our customers, or others. This may include exchanging information with other companies and organisations for the purposes of fraud detection or prevention and risk reduction.
The data that we collect from you may be transferred to, and stored at, locations within the European Economic Area (“EEA”). It may be processed by staff who work for us, such staff maybe engaged in, among other things, the provision of support services to us. By submitting your personal data, you agree to this transfer, storing or other forms of processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and the Act
The security of Your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
All information you provide to us is stored on our secure servers.
What information do we collect from you? | How do we use this information? | What is our legal basis for processing your information? | How long do we store your information? |
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Driver / Contractor legal Full name | To know contractors & drivers who deliver parcels to named persons on behalf of XDP | Contract/ Operations Manual | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Full Proof of Address / Business Trading address | To know contractors & drivers who deliver parcels to named persons on behalf of XDP | Contract/ Operations Manual | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Telephone number | To contact contractors & drivers acting on behalf of XDP in the event assistance is required to deliver/collect a parcel | Contract and Legitimate Interest | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Email address | To enable contractors & drivers acting on behalf of XDP to register for App usage | Contract and Legitimate Interest | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Photo ID | To know contractors & drivers who deliver parcels to named persons on behalf of XDP | Contract and Legitimate Interest | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Motor Insurance certification | To know contractors & drivers who deliver parcels to named persons on behalf of XDP carry the required levels of certification | Contract and Legitimate Interest | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Goods in Transit Insurance certification | To know contractors & drivers who deliver parcels to named persons on behalf of XDP carry the required levels of certification | Contract and Legitimate Interest | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Liability Insurance certification | To know contractors & drivers who deliver parcels to named persons on behalf of XDP carry the required levels of certification | Contract and Legitimate Interest | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Motor Insurance certification | To know contractors & drivers who deliver parcels to named persons on behalf of XDP carry the required levels of certification | Contract and Legitimate Interest | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor DBS certification | To know contractors & drivers who deliver parcels to named persons on behalf of XDP by providing extra reassurance to XDP customers & their customer’s that criminal record checks are undertaken | Contract and Legitimate Interest, prevention and enhancing safety | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Driver / Contractor Location Data | To know contractors & drivers’ locations for tracking purposes to maintain customer timely communications, update contractors & drivers with delivery/collection-related information, to provide confirmation of correct Geo Location of delivery/collection reassurance to XDP customers. | Contract and Legitimate Interest, prevention and enhancing safety | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule Location Tracking – Throughout the end to end of the delivery/collection process, to the end of the current day, to the time in which the contractor/driver removes the day’s activities as complete. |
In conjunction with undertaking delivery & collection services on behalf of XDP, the following information is additionally collected/shared via DriverX App whilst in use. | |||
Detailed Location Tracking of the Driver/Contractor device when in use | To know the location of the contractor/driver to maintain customer communications | Contract and Legitimate Interest, prevention and enhancing safety | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Location of a safe place where contractors/drivers may leave delivery or collection items following instructions provided via DriverX | To know the location of delivery to maintain customer communications | Contract and Legitimate Interest, prevention and enhancing safety | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Proof of delivery/collection in line with services being undertaken on behalf of XDP using DriverX App, signature capture, QR code, Photographic evidence. | To confirm delivery/collection has taken place, address any service/post-delivery disputes | Contract and Legitimate Interest, prevention and enhancing safety | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Voice recordings for the purpose of aiding right firsttime delivery/collection services by contractor/driver, this may be in the form of Ring Doorbell, or similar device | To confirm delivery/collection has taken place, address any service/post-delivery disputes. | Contract and Legitimate Interest, prevention and enhancing safety | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |
Consignment Information, number, piece count of items being delivered/collected on behalf of contractor/driver on behalf of XDP | To confirm delivery/collection has taken place Right First Time in full, address any service/post-delivery disputes. | Contract and Legitimate Interest, prevention and enhancing safety | For as long as is necessary in line with the Data Protection Laws and XDP Retention Schedule |